AI-enabled CloudOps and AIOps deepen cost efficiency, operational insight, and enterprise cloud resilience
Taipei, February 9, 2026 — Taiwan’s leading multi-cloud solution provider, Nextlink Technology (TPEX: 6997), today announced the 2026 product roadmap for its AICOM® Cloud Intelligence Management Platform and officially launched its new Generative AI feature- AI Assistant. This milestone underscores Nextlink’s strong and growing capabilities in developing proprietary cloud products, reaffirming its leadership in the rapidly expanding cloud governance market. With global enterprises advancing into mature cloud adoption, demand for integrated multi-cloud governance continues to grow, Nextlink is deepening the value of AICOM® through AI-driven and multi-cloud–native enhancements—helping businesses achieve precise management, cost and resource optimization, and a fully intelligent cloud governance experience.
Built with a generative AI foundation, the newly launched AICOM® AI Assistant delivers contextual, accurate, and real-time responses across billing inquiries, access management, resource status, and cloud usage analytics. Designed to eliminate the need for time-consuming searches, the assistant helps both platform administrators and enterprise users quickly obtain information and follow step-by-step operational guidance. New users can onboard more easily, while internal teams significantly reduce the time spent on troubleshooting and managing cloud financial tasks. As a 24/7 virtual AICOM® consultant, the AI assistant ensures uninterrupted operational support and elevates cloud governance from passive tooling to active intelligence—marking a pivotal shift toward more proactive, autonomous, and reliable cloud operations.
In its 2026 roadmap, AICOM® will focus on advancing CloudOps capabilities to strengthen cost transparency, governance flexibility, and operational consistency across multi-cloud environments. The platform will introduce an integrated cross-cloud ticketing mechanism to unify service support experiences and preserve complete ticket histories for compliance and audit purposes. A newly redesigned access-control framework—engineered from governance insights across more than a thousand enterprise environments—will debut in Q1, offering clearer permission structures and a more intuitive onboarding model that aligns with enterprise workflows. This evolution reinforces zero-trust principles and the least-privilege model, ensuring both usability and security. Combined with enhanced AWS cost optimization tooling and improved billing alerts, enterprises gain greater accuracy in resource allocation and financial governance, enabling cost control and access control to work hand-in-hand for more effective cloud operations.
AICOM® will further expand its AIOps strategy to elevate AI’s role in operational decision-making. Intelligent ticketing, AI-driven agents, and multimodal interaction capabilities—supporting voice, text, tables, and images—will enhance how administrators and users engage with cloud resources. With advanced resource visualization, real-time anomaly detection, and predictive insights, AICOM® helps organizations identify issues before they impact operations, ushering in a new era of AI-empowered, proactive cloud governance.
“What enterprises need today—at this stage of cloud maturity—is a more efficient and predictive approach to cloud decision-making,” said Shasta Ho, CEO of Nextlink. “The upgrades to AICOM® and its AI-powered capabilities will provide immediate, actionable intelligence across cost management and resource operations, helping our customers maintain visibility and competitiveness in a fast-evolving market.” said CY Sung, CTO of Nextlink, “AI is the cornerstone of next-generation cloud governance. Through AICOM®’s dual focus on CloudOps and AIOps, we are empowering enterprises to operate cloud resources with greater speed, lower cost, and higher reliability. This commitment to innovation is at the heart of Nextlink’s long-term R&D strategy.”
Looking ahead, Nextlink will continue to invest in the autonomous innovation and technical depth of the AICOM® Cloud Intelligence Platform. By integrating advanced applications and multi-cloud governance capabilities, the company aims to help enterprises build resilience, accelerate cross-cloud transformation, and secure long-term competitive advantage in the cloud era.
For more information about the AICOM® Cloud Intelligence Platform, please contact us or explore our product resources.
【Media Contact】
Rita Tseng, Marketing Director, Nextlink Technology
rita.tseng@nextlink.com.tw +886 2-8501-5055 #170
【About Nextlink Technology】
Nextlink Technology was founded in 2006 and has strongholds in Taiwan, Hong Kong, Shanghai, and Southeast Asia. Nextlink, with a team of multi-cloud certified architects and professionals with extensive domestic and international experiences, provides enterprises with professional, diversified and globalized cloud solutions and managed services.
Nextlink, together with its subsidiary Microfusion, provides integrated services for public cloud, private cloud and hybrid cloud, including Amazon Web Services (“AWS”), Google Cloud, Alibaba Cloud and Azure, enabling it tailors multi-cloud architectures for enterprises, builds a complete cloud ecosystem, across industries such as high technology, gaming, media, retail and e-commerce, to help enterprises maximize operational synergy.
For more information, please visit: https://www.nextlink.cloud/
