12/19 2023

What is Managed Service Provider (MSP) ? Its Values and How to Choose

For enterprises engaged in digital transformation projects using cloud services, the concept of “Managed Service Provider (MSP)” might still seem relatively new. How exactly can MSPs assist businesses in gaining significant advantages in commerce, what are their core values, and how should enterprises select the right cloud MSP partner to foster competitiveness?

What is Managed Service Provider (MSP)?

For instance, when handling investments like securities or purchasing property, many individuals opt for banks or agencies, believing it to be safer and more professional, allowing them to use their time for other productive endeavors.

The concept of a Managed Service Provider (MSP) follows a similar principle. An MSP involves professional IT consultancy firms assisting enterprises in effectively managing and operating their cloud-based infrastructure, application management, as well as network security monitoring and reporting. By entrusting the responsibilities of resource management and daily monitoring to these MSPs, businesses can save time typically spent on ‘managing foundational resources,’ enabling them to focus on core operations and expand their business opportunities.

Application Scenarios of MSP?

The scope of Managed Service Providers (MSPs) is extensive, encompassing major public clouds like Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure, all supported by MSP partners. For instance, MSPs can ensure real-time monitoring for maintaining corporate brand websites and infrastructure, ensuring stability and security.

Moreover, these MSP partners also aid in managing application infrastructures, facilitating smooth daily operations and preemptively preventing unforeseen issues in production systems. This assurance is particularly beneficial for organizations less familiar with cloud technology, providing peace of mind for their applications.

How MSP enhance a company’s core value?

A business’s paramount concern lies in efficiently investing time and resources into its core products. MSPs relieve worries about infrastructure and architecture while delivering three added values:

Continuous Monitoring Service:

MSPs act as the vigilant guardians of IT for businesses, providing round-the-clock (24/7) monitoring and maintenance services to swiftly address system anomalies. This prevents unforeseen disasters that could otherwise impact company production systems.

Best Practices for Data Security and Compliance:

Managing data security is a perpetual concern. MSPs assist companies in achieving security automation and compliance management, ensuring the confidentiality of data.

Optimized Time and Resources for Development:

Many companies historically struggled to optimize their technical workforce for business development in services, products, or R&D. Leveraging MSP partners to manage underlying infrastructure and disaster recovery deployments allows enterprises to focus on application development and optimization.

In essence, MSPs add value through “data security,” “reliability and backup,” and “real-time monitoring services.” This empowers companies to evolve and innovate without unnecessary concerns.

什麼是MSP? 雲端託管的好處報你知!
Choosing the right Managed Service Provider (MSP) can create greater value for enterprises.

How to choose the right Cloud MSP

It’s not easy, especially considering the operational aspects within an organization. Four important guidelines are provided for your reference:

Cloud MSP Services Provided

Such as daily monitoring and maintenance of infrastructure, as well as cost optimization initiatives. You should carefully examine the range of services offered by partners to find the best fit for your company’s needs.

24/7 Service

To ensure uninterrupted operations for a company’s systems, it’s suggested to choose a Cloud MSP partner that provides round-the-clock technical support. Opt for partners who commit to promptly handling unexpected situations within the Service Level Agreements (SLAs), allowing for immediate response to urgent incidents.

Value-Added Services

Aside from management, does the MSP partner possess additional technical capabilities, such as DevOps agile development, security management, off-site backups, and other value-added services? This completeness is a crucial criterion for meeting a company’s demands within the public cloud.

MSP Partner Certification

Whether the MSP partner holds professional MSP certifications will be the ultimate deciding factor for businesses. MSP partner qualifications are granted by third-party organizations, ensuring through relevant tests and audits that the MSP partner can meet the objective of assisting enterprise clients in managing infrastructure on the cloud.

Struggling with a shortage of tech manpower? Nextlink Technology, your ideal MSP partner, holds AWS MSP certification and offers 24/7 support. We’ve empowered big brands like Plaza Premium with cloud services. Let’s create opportunities together! Contact us now!